Quality Associate

504

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The Quality Associate ensures that Hellofresh quality standards are achieved through inspection of grocery ingredients during the receiving/yielding, production auditing and discarding processes in support of production goals for Hellofresh meal subscriptions.

You will...

• Will support other functions and departments as needed
• Audits selected parts of the production line following the box audit process and records results of audits
• Reports any potential problems or issues to Lead and/or Supervisor
• When issues are identified, escalate appropriately:
• For minor issues, resolve immediately or escalate directly to line lead and/or supervisor to remedy
• For larger non-conformances, escalate to line lead and/or supervisor for immediate corrective action to avoid systematic errors, i.e. stopping the line, checking boxes made recently
• Essential Functions: Receiving
• Completes meat and truck temperature log sheet as scheduled by Supervisor
• Responsible for verifying the quality of ingredients through yielding or sort
• Follow the ingredient specification guidelines
• Report any issues regarding low yields so it can be escalated appropriately
• Enter data either on paper or electronically
• Essential Functions: Discard
• Gather, keep count and enter/record data regarding discarded product from various departments
• As appropriate, assess ingredients for recoverability and return them to production or warehouse, etc. 
• Essential Functions: Other
• Complete meat temperature log sheet as scheduled by Supervisor
• Verify that the FIFO rotation is being followed
• Verify the quality of the ingredients as they are being brought up from the production floor
• Verify expiration date of all groceries
• Complete tasks as directed with minimum supervision
• Report food safety and quality problems to personnel with authority to initiate action

You are/have...

• Able to visually inspect components
• Able to communicate, both verbally and in writing in English, effectively and professionally with employees at all levels of the organization
• Time management and ability to prioritize effectively
• Understand the role of Quality within the organization
• Able to move quickly in order to keep line going
• Able to lift up to 25 lbs.
• Basic mathematics
• Legible handwriting
• Dependable

Work Environment

While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required talk or hear with or without reasonable accommodation.

The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.

Position Type/Expected Hours of Work

Days and hours of work are varied according to shift and production schedule. Some overtime may be needed depending upon weekly orders and weekend work may be required depending on scheduling.

At a minimum, you have...

• High school diploma or GED
• One year of related experience preferred
• Must be at least 18 years old
• Must be able to read, write and speak English
• Must be willing and able to work entire schedule as we cannot accommodate partial shifts or early/late arrivals
• Must be able to count and have basic math skills (addition, subtraction, multiplication, division and fractions)
• Must have basic computer skills, i.e. Microsoft Office, Google Sheets

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be supplemented at any time with or without notice.

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify or reassign work tasks and responsibilities as needed to meet changing business needs, operation requirements or other factors.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. 

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.